Welcome bonus of the casino is not one of the highest new customer bonuses in the comparison, but at the same time it is fair and transparent. For the first deposit, new players get a 100 percent Hello Casino bonus up to 100 euros. In addition, players get 25 free spins for “Gonzo’s Quest” or “Twin Spin Deluxe”. Hello Casino does not offer a no deposit bonus.
To secure the welcome offer, no Hello Casino bonus code is necessary. During the deposit process, the player can accept or decline the new customer offer. To clear the casino bonus, the bonus and deposit must be played through 35 times – within 30 days. The second and third deposits are also rewarded with bonus money, so that a total sum of 500 euros is available. All in all, this gambling provider has earned a good rating for the new customer bonus in the Hello Casino review.
Promotions for existing customers at Hello Casino
Existing players can expect a weekly reload bonus as well as a VIP club. The VIP program includes exclusive casino bonus offers, invitations to events and cashback programs. Not everyone can belong to the VIP club – those who play a lot and regularly will get the invitation to the club sooner or later.
The customer support at Hello
Casino SupportSince the customer support offer is one of the most important features in online casinos, this aspect must not be missing in the Hello Online Casino test. All in all, the service offers were convincing. There is no hotline, but there is a live chat that is always available. On top of that, customer support is provided around the clock and on every day of the week, also in German. It is also not necessary to wait long for the contact person in the chat. The waiting time is usually 30-60 seconds.
Who did not like to communicate by live chat, simply writes an e-mail. Here, too, communication can take place in German. The Hello Casino test has shown that the answer by mail is not long in coming. The answers were usually there within a few hours and at the latest the next day during our test attempts.
The license of Hello
Casino LicenseNeither bonus offers nor a great game selection matter if an online casino is not licensed. Without a casino license, a gambling provider cannot be considered reputable. Thus, this aspect must not be missing in the Hello Casino test report. Basically, the licenses from Malta, Great Britain and Gibraltar are considered the safest – and moreover, they are the most relevant for German players. There are also many casinos with a license from Curacao. However, caution is advised here.
The Hello Casino test has shown that this internet casino has a casino license from the Malta Gaming Authority. This leaves no doubt that the casino is reputable and that players in Germany can register there legally and safely.
Deposits and withdrawals
Casino payment methodWhile the first deposit in the casino is usually rewarded with a bonus, all further deposits and withdrawals in an online casino are also important. Therefore, this aspect could not be missing in the Hello Casino test report. When testing the payment conditions, we noticed that Hello Casino offers a very versatile payment portfolio. Payments with Sofort, MasterCard, Skrill, Neteller, paysafecard, Trustly, bank transfer, Rapid Transfer and GiroPay are possible at Hello Casino.
The payment terms are fair in that they are free of charge and in most cases are carried out in seconds. Deposits are possible from 10 euros. Upwards, other limits apply depending on the payment method – and in some cases there is no limit at all. Withdrawals are also free of charge and possible with many of the deposit methods. The minimum amounts are 10 euros and players can withdraw a maximum of 12,500 euros per week.
In the Hello Online Casino test, it has been shown that a pending phase of 48 hours applies before payouts. Only after the expiration of the phase, the payout is released. After that, it can still take up to 3 days until the money arrives. Thus, Hello Casino is not one of the fastest in the comparison – but not the slowest either. The withdrawals are also free of charge and before the first withdrawal from the player’s account, players have to prove their identity.
The games at Hello
Visit the Hello Casino
In the Hello Online Casino test, the game selection of the gambling provider could convince on the whole. Especially for fans of online slots, no wishes remain unfulfilled here. There are more than 1,600 casino games to choose from – and the variety of software developers that Hello Casino works with is almost as large. From Evolution Gaming and Play’n GO, to NetEnt and Microgaming and all the way to Big Time Gaming and Playson – well-known and unknown developers abound at Hello Casino.
Thus, the game selection offers titles like “Book of Dead”, “Bonanza Slot” and “Game of Thrones”. But there are also numerous unknown titles to discover. With the jackpot slots, the gambling provider can also convince in the Hello Casino test. In total, there are 35 online slots with progressive jackpots to discover. With regard to table games, 39 casino games are available. In addition to poker, blackjack and roulette, these include baccarat and 100 Bit Dice.
Live Casino from Hello
Even though the live casino is not one of the most extensive on the gambling market, the most important games are still available, so that the live offer also deserves good ratings in the Hello Casino review. The live casino games come from Evolution Gaming and NetEnt – making them among the best providers in the live sector. The live portfolio includes games like poker, blackjack, roulette, baccarat and sic bo. Dream Catcher, Football Studio Pro and Dragon Tiger are also part of the live casino portfolio.
The Mobile Casino
On the smartphone and tablet, Hello Casino offers almost as large a selection of games as on the PC and laptop. For slots alone, there are more than 1,400 titles. Table games and live casino games are also available in almost the same scope as in the desktop casino. There are also no restrictions for mobile players in terms of features and bonus offers.
Conclusion: Serious and secure gambling offer
All in all, the Hello Casino test revealed a lot of positive things. Players are assured of an almost all-around successful experience here. This casino operator is reputable and can show a license from Malta. The Hello Casino bonus is not the highest, but it is transparent and fair. The game selection is versatile and there is something for every taste. The deposits and withdrawals are free of charge and the customer service is excellent. It is a thoroughly recommendable online casino that should satisfy the vast majority of players across the board.