The provider Genesis Spins has been around since 2018, so it belongs to the very young representatives of the industry in comparison. Nevertheless, the operator Genesis Global Limited has become one of the most popular providers in recent years. Our Genesis Spins experiences are what we want to share with you in this review. The digital playground includes games from the biggest and most well-known providers. This ensures that you will also find the right game for you.
Of course, there are some black sheep in the industry who want nothing more than to pull money out of your pocket in a dubious manner. But we have nothing to do with such rip-offs. That’s why you will only find licensed and reputable providers like Genesis Spins.
Our Genesis experience at a glance
With NetEnt, iSoftbet, Relax Gaming, Red Tiger, Yggdrasil, Oryx Gaming, Evolution Gaming, Microgaming, Play’n Go and Quickspin, Genesis Spins only offers the best providers of contemporary games. This has both advantages and disadvantages. An important advantage is that you will see only tested, well-known and popular games. A disadvantage is that you don’t have the chance to try titles from smaller studios.
In our Genesis Spins review, we will go into detail about the games offered and highlight the different departments.
In this review you will get all the important details about Genesis Spins Casino. We have made our own Genesis Spins experience and conscientiously reviewed all aspects of the provider. This starts with the games on offer, but that’s not all. Because we were also able to convince ourselves of the correct licensing.
The game offer was also examined as well as the support. In addition to a live chat, Genesis Spins also offers the possibility to contact the customer service via e-mail and telephone in German.
Genesis Spins in the test: scam or serious?
The most important aspect when evaluating an online gambling house, is without a doubt the license. Genesis Spins can fall back on three different licenses for offering games of chance. There is the license of the UK Gambling Commission as well as the license of the Swedish authorities, both of which, however, do not play a role for German players. This is where Malta comes into play: The Malta Gaming Authority (MGA) issues licenses that also allow players from Germany to participate in gaming operations. You can convince yourself of the validity of this permission with the help of the license number MGA/B2C/314/2015. This license ensures that Genesis Spins is completely reputable and trustworthy, complies with the latest security standards and that the games are run fairly.
Therefore, there is no Genesis Spins scam. You can also tell that from the fact that only big and reputable partners work with the operator. Payments by credit card, e-wallets and online banking are just as natural as the fast payout of winnings. In addition, the operator attaches great importance to responsible gaming and cooperates with various player protection organizations.
The offer in detail
A total of around 1,500 slot machines from all themes are available to you. The majority of them are modern video slots. Popular slot machines like Book Of Dead or Reactoonz.
The providers with the most games at Genesis Spins Casino are NetEnt and Microgaming. This gives you direct access to slots like Starburst, Gonzo’s Quest, Bonanza, Extra Chilli or Immortal Romance.
Online slots are among the most popular casino games par excellence. As our Genesis Spins experience shows, video slots take the biggest part, as in most casinos. Over 1,200 games are waiting for you here. Among them are classics, novelties and modern graphic monsters, so there is a slot for every taste.
Genesis Spins Bonus: Bonus offer at a glance
Attractive bonus offers have become an indispensable part of internet casinos. At Genesis Spins Casino you can secure a lucrative bonus as a new customer. This bonus is 100% of your first deposit up to 100€. But that’s not all: You get, regardless of the amount of your deposit, a total of 300 free spins for the slot Starburst from NetEnt.
As a general rule, you have to wager the bonus a total of 40 times before you can request a withdrawal of the bonus money and the winnings generated with it. Also, keep in mind that there are restrictions on the game selection with this offer, which we will go into later with our Genesis Spins experience. Also, you cannot claim a bonus if you make a deposit using Neteller or Skrill.
Genesis Spins advertises a bonus of up to €1,000 – but this is spread over the first four deposits. Only with your first deposit you get a bonus of 100%. A bonus code is not necessary for this. You only have to make a deposit of at least €10 after your successful registration, and the double amount will already land on your player account.
The wagering requirements only apply to the bonus amount and not to the deposit. You only have to wager the bonus 40 times and have a total of 14 days to do so. You can use the bonus with almost all games. Only a few slots cannot be used together with the bonus.
The winnings from the 300 free spins are also treated as a bonus. You can’t generate more than 100€ winnings from the free spins. You will get 30 free spins on the first day, and 30 more on each of the following nine days. All free spins must be used within 72 hours, otherwise they will expire.
Deposits and withdrawals
As far as deposit methods are concerned, there are plenty of options at Genesis Spins Casino. Credit card payments as well as various online banking methods and e-wallets such as Neteller or Trustly are available. Thus, the provider covers the most important and well-known services. Furthermore, there are two rather rare variants with Jeton and MyFinity according to our Genesis Spins experiences.
The limits depend on the selected payment method, but the minimum is always €10 per payment transaction. A maximum of between €1,000 and €5,000 per payment is possible. A fee is not charged, regardless of the chosen deposit method.
The customer service at Genesis Spins
At Genesis Spins you can contact the customer service in several ways. It is important to note that all communication channels are in German. You can either dial a toll-free number and speak to a customer service representative in person, or you can use the live chat. Inquiries via e-mail are also possible.
The support is extremely friendly, professional and always ready to help. No matter what difficulties you have: The customer service can help with any problem related to the gambling house. No matter whether it’s about deposits, withdrawals or technology.
A separate FAQ section already covers the most common problems. The topics include “registration”, “financial matters” or “bonuses”. You can enter your keywords via a practical search function and you will already be offered many suggestions and solutions as a result.
User-friendliness of the website
After logging in, the start page first presents your account balance and your bonus balance. Only below that do the game options open up. This gives you a good overview of the most important information right after you call up the start page. The games themselves are divided in a comprehensible way and the navigation does not cause any problems, despite the modern design.
You have the possibility to create your own list of favorites. This is either done automatically according to a logarithm, or you can do it yourself and mark your favorite games accordingly. This way, you don’t have to search for long and have all your favorite titles at your disposal right away.
The Genesis Spins Mobile App
Mobile casino apps are more in demand than ever in times of smartphones and tablets. Genesis Spins doesn’t have its own natively programmed app that you can download and install. Instead, a mobile website keeps you on top of things even on your smartphone or tablet. And it does so very successfully, because the site adapts perfectly to your device. Whether in portrait or landscape format, the page is clearly displayed and leaves no questions unanswered in terms of options.
All game categories that you already know from the desktop site are also available on your cell phone. Non-playable titles are hidden, so you won’t get any error messages. Deposits and withdrawals are also possible.
Conclusion: Genesis Spins with the best providers
The game selection at Genesis Spins is very extensive. Numerous slots from the best providers are gathered here, so that you can find the crème de la crème of slot machines in one place at this online gaming store. This makes Genesis one of the most reputable casino providers around.
The bonus offer, which gives you up to an additional €1,000, is quite respectable, even if the turnover requirements can be a bit difficult for beginners. However, even the 300 free spins for Starburst are worth a first deposit. Our Genesis Spins experience is very positive and you can try out this online game without hesitation.